Privacy Policy

1. Introduction

Luminicore ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation services and website.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Submit a qualification application
• Contact us for support or inquiries
• Subscribe to our communications
• Use our services

This may include: name, email address, phone number, company information, industry details, and business requirements.

Lead Information

In providing our services, we collect and process information about potential leads, including:

• Contact information (name, email, phone)
• Demographic data
• Behavioral and engagement data
• Social media activity and preferences

Technical Information

We automatically collect certain information when you visit our website:

• IP address and location data
• Browser type and version
• Device information
• Usage patterns and analytics

3. How We Use Your Information

We use collected information for the following purposes:

• Providing and improving our lead generation services
• Processing qualification applications
• Communicating with you about our services
• Analyzing and optimizing campaign performance
• Ensuring compliance with legal requirements
• Protecting against fraud and security threats

4. Information Sharing and Disclosure

Lead Information

Lead information is provided exclusively to our qualified clients who have purchased our services. We do not sell, rent, or share lead information with any other parties.

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Data analytics and optimization
• Customer support services
• Technical infrastructure and security

Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety, or that of our users or others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication
• Employee training on data protection

6. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Lead information is typically retained for:

• Client data: Duration of service relationship plus 7 years
• Lead information: 2 years from generation date
• Website analytics: 26 months

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate or incomplete data
• Deletion of your personal information
• Restriction of processing activities
• Data portability
• Objection to processing for marketing purposes

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: